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Returns

We hope you love your order but incase it didn't work out...

Return Policy

* We accept returns for STORE CREDIT when returned within 10 calendar days after you received your order.
* If your item is damaged you must contact us within 2 days of receiving your order.
*All items must be returned in the condition that they were sent in. Items must still have tags on, be unworn, unwashed, deodorant free, stain free, perfume and smoke free.
     
The following items CANNOT be returned
* Made to order items are not eligible to be returned. Once your order has been placed your items are created specially for you! This means that once you submit your order we can no longer exchange sizes, return, or refund your order. Made to order items include the Howdy Tee, Hey Cowboy tee, Malibu and New York Crewnecks, Shyla and Elyce Necklaces, Self Love Club Crewneck, Spooky Season Crewneck, and Seeing Double Crewneck. 
       
* Sale items
* Items bought with a discount code of 30% or more
* Swimwear, Barrettes, and Bodysuits
* Items sold on our Instagram Story Sales

How Returns Work

*Email pacificaveboutiqe@gmail.com with your name, order number, item you would like to return and reason for return. Make sure to email us within 10 days of receiving your order.
* You will receive an email from us within 3 business days on how to proceed with your return. The customers is responsible for return shipping fees. 
*Once received we will issue you an E-Gift Card for the original amount of the item only, we do not refund the original method of payment.